At Ravenna Assisted Living, we believe exceptional care begins with exceptional people. To us, this isn’t just a workplace, it is a close-knit community where every smile shared, every hand held, and every story listened to creates a true sense of home for our residents.
When you join our team, you become an essential part of an extended family dedicated to honoring dignity, fostering connection, and providing comfort around the clock. Whether you are an experienced caregiver, a certified medication assistant, an energetic activity coordinator, or a dedicated support professional, you will find an environment where your empathy is celebrated and your contributions truly matter.
Explore our open positions below and discover what it means to build a career with heart.
Professional Caregiver
- Department: Direct Care Staff
- FLSA Status: Exempt
- Primary Supervisor: Office Manager
Position Summary:
The Professional Caregiver provides non-medical personal care services to support the health and well-being of residents resulting in the Highest Quality Care, Excellent Stewardship, and the Best Outcomes for those we serve.
First Essential Job Function – Quality of Care
The Professional Caregiver provides exceptional quality of care to residents resulting in:
- Meticulous provision of care according to the most recent resident care plan
- Performing all care duties in accordance with current best practices and regulations
- Sensitivity to specific resident and family needs and preferences
- Direct Care Services includes the performance of general tasks such as laundry and housekeeping
Second Essential Job Function – Communication
The Professional Caregiver ensures the highest quality of care by effectively and proactively communicating with residents, family members, the office team, their supervisor, and other care staff.
- Timely communication of schedule changes
- Proactively informing the office team, family members, and other stakeholders of all changes in the resident’s care or health.
- Timely reporting of resident incidents
Third Essential Job Function – Compliance
The Professional Caregiver performs resident care and record keeping in a manner that meets or exceeds all rules and regulations set forth by Ravenna, the State of New Mexico, and other relevant regulatory bodies.
- Actively preventing timesheet fraud
- Staying trained in current caregiving best practices
- Ensuring duties performed fall within allowable services for Professional Caregivers
- Punctuality and adherence to care schedule
- Maintains current credentials, per list on this job description
Fourth Essential Job Function – Administration
To ensure continuity and smooth delivery of care, the Professional Caregiver is responsible for effectively carrying out administrative tasks including:
- Timely and accurate timesheet submission
- Proper care documentation as required
Fifth Essential Job Function – Resident Feedback
The Professional Caregiver receives excellent feedback from the resident and/or family. Residents and/or family feel happy and positive about the care provided.
- Residents and/or the family give high remarks to the office team